ServiceNow is a platform for IT Service Management (ITSM) and helps businesses automate IT Business Management (ITBM). It is primarily used for incident and change management in IT operations.
Service Now
Common ServiceNow Workflows
ServiceNow in Incident Management Visibility
Providing visibility into IT incidents, tasks and workflow changes around IT incidents or processes helps businesses stay on-top of events that could disrupt their business and operations. With FlowGat, organizations can connect ServiceNow with a wide range of communication tools such as Slack, Microsoft Teams, Twilio, Zendesk and more for additional visibility, which ensures that key members of the organization and employees can be immediately notified about task and workflow changes in ServiceNow.
ServiceNow in Change Management Automation
ServiceNow can help businesses significantly reduce ITSM costs but integrating your change management process in ServiceNow with your helpdesk apps such as Zendesk, Freshdesk, and more or your CRM apps such as Microsoft Dynamics, Zoho CRM, Salesforce and more using FlowGat, means that businesses can provide a better customer when they can better identify and resolve customer issues proactively.
Connect ServiceNow with other apps in FlowGat
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ServiceNow FEATURES IN FLOWGAT
Events are triggers in FlowGat that starts off a workflow process, and the FlowGat processor executes subsequent actions present in the workflow.
Events
- When a new record is created in ServiceNow
- Create a new record in ServiceNow
Actions
- When an existing record is updated in ServiceNow
- Update an existing record in ServiceNow
Frequently asked questions
With FlowGat, you can design workflows to integrate different applications used in your businesses processes. FlowGat has a simple drag-and-drop interface that allows users to build simple and complex workflows with zero code to automate or streamline their processes end-to-end.
Compared to other products in the market, FlowGat offers you the flexibility of installing on your desktop, on your own on-premise or cloud server or our own servers, making it very affordable for most clients. No more unpredictable monthly costs, or limited automation processes. You only pay for what you use.
Absolutely not! FlowGat was designed to be a workflow designer for everyone. You can build workflow processes that connects 100+ apps supported by FlowGat, and even your own line-of-business application. FlowGat provides you with an intuitive platform to build simple and complex workflows and drive efficiency and greater productivity in your business.
Yes, your data is very secure. FlowGat encrypts all the information it collects for connecting to applications in your workflow. Unlike other products, you can have your own instance of FlowGat which means your data will never leave the walls of your organization.
Yes, absolutely. FlowGat offers various models such IAAS, PAAS , SAAS and on-premise service. You can choose what works best for you based on your specific workflows and business needs.
Contact out technical sales team using the button below for us to understand your specific business needs, provide you with a sandbox if needed and you can start automating.
